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"For readers of Naomi Klein and Nicole Perlroth, a myth-dissolving exposé of how artificial intelligence exploits human labor, and a resounding argument for a more equitable digital future.
Silicon Valley has sold us the illusion that artificial intelligence is a frictionless technology that will bring wealth and prosperity to humanity. But hidden beneath this smooth surface lies the grim reality of a precarious global workforce of millions laboring under often appalling conditions to make A.I. possible. This book presents an urgent, riveting investigation of the intricate network that maintains this exploitative system, revealing the untold truth of A.I.
Based on hundreds of interviews and thousands of hours of fieldwork over more than a decade, Feeding the Machine describes the lives of the workers deliberately concealed from view, and the power structures that determine their future. It gives voice to the people whom A.I. exploits, from accomplished writers and artists to the armies of data annotators, content moderators and warehouse workers, revealing how their dangerous, low-paid labor is connected to longer histories of gendered, racialized, and colonial exploitation.
A.I. is an extraction machine that feeds off humanity's collective effort and intelligence, churning through ever-larger datasets to power its algorithms. This book is a call to arms that details what we need to do to fight for a more just digital future."
The Milano School of Policy, Management, and Environment offers graduate degrees that combine progressive theory and influential research with real-world experiences. Based in New York City, Milano is a graduate school designed for pragmatic idealists who want to leverage their passion for positive social change to become transformative leaders. Our faculty of renowned scholars and experts are deeply engaged in social, economic, and environmental issues and works actively to solve the major social and organizational challenges of our time.
Dr. Mark Graham holds the position of Professor of Internet Geography at the Oxford Internet Institute and contributes as a Research Affiliate at the University of Oxford’s School of Geography and the Environment, along with a Visiting Researcher role at the Berlin Social Science Centre. With a Ph.D.
James Muldoon is a senior lecturer in political science at the University of Exeter and Head of Digital Research at the Autonomy think tank. His current research is on digital labor and platform co-operatives and focuses on how we can recover forgotten ideas from the past to help us rethink our future
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Dr. Mark Graham holds the position of Professor of Internet Geography at the Oxford Internet Institute and contributes as a Research Affiliate at the University of Oxford’s School of Geography and the Environment, along with a Visiting Researcher role at the Berlin Social Science Centre. With a Ph.D. in economic geography, his research interest lies in understanding the implications of the internet’s pervasive reach on the future of work, particularly focusing on the division between winners and losers in this digitally connected era. His work has been recognized with numerous awards, supported by funding from entities such as the British Academy, the ESRC, the European Research Council, the US National Science Foundation, and the German Ministry of Economic Cooperation and Development. Graham’s scholarly contributions include authoring or co-authoring pivotal texts like “Geographies of Digital Exclusion: Data Power and Inequality” (2022), “The Digital Continent: Placing Africa in Planetary Networks of Work” (2022), and “The Gig Economy” (2019). In 2018, he launched the Fairwork project, a pioneering action research initiative aimed at promoting fair work conditions in the gig economy by evaluating companies against decent work standards. As the Director of Fairwork, Graham has spearheaded the project’s expansion to 39 countries, successfully advocating for substantial pro-worker changes that have positively impacted millions of workers.
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James Muldoon is a senior lecturer in political science at the University of Exeter and Head of Digital Research at the Autonomy think tank. His current research is on digital labor and platform co-operatives and focuses on how we can recover forgotten ideas from the past to help us rethink our future. His other research interests include labor movement history, socialism, and European philosophy. He is the author of Platform Socialism: How to Reclaim our Digital Future from Big Tech (Pluto, 2022), Building Power to Change the World: The Political Thought of the German Council Movements (Oxford University Press, 2020), and editor of Platforming Equality: Policy Challenges for the Digital Economy. James was the principal investigator on an EPSRC-funded project which aimed to develop an understanding of the challenges facing food delivery platform co-operatives in the UK and to co-design principles and strategies to overcome them. The project worked with five co-operatives from across the UK and was a collaboration with CoopCycle and Cooperatives UK, in addition to the Autonomy think tank. He is also the proud owner of two mini-dachshunds, Barcus Aurelius, and Karl Barx.
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